Refund Policy – Compliance Wala

At Compliance Wala, we are committed to delivering high-quality financial, compliance, and advisory services with professionalism and integrity. Due to the nature of our services, which involve time-based consultancy, regulatory filings, and customized professional inputs, our refund policy is designed to be fair and transparent while maintaining the value of our expertise.

1. Eligibility for Refund

Refunds may be considered under the following circumstances:

• Service Not Rendered: If payment has been made but the service has not yet been initiated.

• Duplicate Payment: In case of multiple payments made for the same service.

• Non-Delivery Due to Technical Error: If the client did not receive deliverables due to a proven internal system failure or error on our part.

2. Non-Refundable Cases

• Once any portion of the professional service has been rendered or initiated (e.g., consultancy calls, document preparation, or filing submission), the service is considered non-refundable.

• Delays caused due to client-side inaction (e.g., incomplete information or delay in document submission).

• Government or third-party fees (e.g., MCA, GST, Income Tax Department, etc.) once paid on behalf of the client.

3. Refund Process

• All refund requests must be submitted in writing via email to info@taxesfilling.com.com within 7 days of payment.

• The request will be reviewed and processed within 7-10 business days.

• Approved refunds will be processed to the original mode of payment.

4. Dispute Resolution

In case of dissatisfaction, we encourage clients to first contact our service team to allow us to resolve the issue. We aim to address all concerns with fairness and efficiency.

 

Note: By engaging our services, the client acknowledges and agrees to this refund policy.